Easy Data Transform Frequently Asked Questions

Trial

Can I try before I buy?
What happens at the end of the trial?

Licensing

How much does Easy Data Transform cost?
How long does the license last?
When do I get my license key?
Why didn’t I get a license key?
Why doesn’t my license key work?
I’ve lost my license key, can you resend it? Can I use my license key on more than 1 computer? Can I share my license key with someone else?

Upgrading

What happens when v2 is released?

Data

How much data can Easy Data Transform handle? What data formats can Easy Data Transform handle?

Platforms supported

What platforms is Easy Data Transform available for?
Why is Easy Data Transform desktop rather than web based? Where does Easy Data Transform store my data?

Installation

Do I need to uninstall old versions of Easy Data Transform before installing a new one?

Miscellaneous

Does Easy Data Transform require an Internet connection?
What languages is Easy Data Transform localized into?


Q. Can I try before I buy?
A. Absolutely! If you don’t have a license key Easy Data Transform will run as a fully-functional trial for 7 days. The 7 days do not have to be consecutive (e.g. it could be 7 days of use spread over a whole month). At the end of the trial you will need to purchase a license to continue using the software.

Q. What happens at the end of the trial?
A. You can no longer save or export from Easy Data Transform, unless you buy a license key.

Q. How much does Easy Data Transform cost?
A. Please see the buy page.

Q. How long does the license last?
A. A license key lasts indefinitely.

Q. When do I get my license key?
A. As soon as your payment clears (typically within a minute or two), we will email you a temporary 5 day key. Before the temporary key expires we will send you a permanent license key.

Q. Why didn’t I get a license key?
A. The most likely causes are:

Q. Why doesn’t my license key work?
A. The most likely causes are:

Q. I’ve lost my license key, can you resend it?
A. Yes, email us with at least one of:

Q. Can I use my license key on more than 1 computer?
A. Yes. You can use it on up to 3 computers (PC and/or Mac), for your own use only.

Q. Can I share my license key with someone else?
A. No. A license key is only valid for the named user.

Q. What happens when v2 is released?
A. If you have a valid v1 license you will be able to purchase a discounted upgrade to v2 for 60% less than buying a new v2 license. Or you can just continue using v1 indefinitely.

Q. How much data can Easy Data Transform handle?
A. Easy Data Transform should be able to handle data sets with a perhaps a million data points (e.g. 100k rows x 10 columns), depending on your computer. But it isn’t currently designed to handle ‘big data’ datasets with millions of rows. You can download the free trial to try it.

Q. What data formats can Easy Data Transform handle?
A. Currently Easy Data Transform can input and output:

And output:

Email us if there are other formats you particularly want to see supported.

Q. What platforms is Easy Data Transform available for?
A. Windows and Mac. See the download page for details of operating system versions supported.

Q. Why is Easy Data Transform desktop rather than web based?
A. Being desktop based has several advantages:

Q. Where does Easy Data Transform store my data?
A. It stores it on your local hard disk. This makes it suitable for confidential data, which you might not wish to upload to a third party server. If you do want your data to be stored on a third party server (e.g. for back-up or sharing purposes) then you can store your transform files in a DropBox folder (or similar).

Q. Do I need to uninstall old versions of Easy Data Transform before installing a new one?
A. No, you can install v1 of Easy Data Transform over the top of an existing v1 install.

Q. Does Easy Data Transform require an Internet connection?
A. No. Once you have downloaded and installed Easy Data Transform, it doesn’t require any further Internet access to work.

Q. What languages is Easy Data Transform localized into?
A. Currently, only English. However it is fully Unicode enabled, so it can handle non-English character sets.

Question not answered?

Email support@easydatatransform.com


Do you have a question?
We would love to help.

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