Easy Data Transform Frequently Asked Questions

Trial

Can I try before I buy?
What happens at the end of the trial?

Subscription

How much does Easy Data Transform cost?
How long does the subscription last?
When do I get my subscription key?
Why didn’t I get a subscription key?
Why doesn’t my subscription key work?
I’ve lost my subscription key, can you resend it? Can I use my subscription key on more than 1 computer? Can I share my subscription key with someone else?
What happens at the end of the subscription?

Data

How much data can Easy Data Transform handle? What data formats can Easy Data Transform handle?

Platforms supported

What platforms is Easy Data Transform available for?
Why is Easy Data Transform desktop rather than web based? Where does Easy Data Transform store my data?

Installation

Do I need to uninstall old versions of Easy Data Transform before installing a new one?

Miscellaneous

Does Easy Data Transform require an Internet connection?
What languages is Easy Data Transform localized into?


Q. Can I try before I buy?
A. Absolutely! If you don’t have a subscription key Easy Data Transform will run as a fully functional trial for 7 days. The 7 days do not have to be consecutive (e.g. it could be 7 days of use spread over a whole month). At the end of the trial you will need to purchase a subscription to continue using the software.

Q. What happens at the end of the trial?
A. You can no longer save or export from Easy Data Transform.

Q. How much does Easy Data Transform cost?
A. Please see the buy page.

Q. How long does the subscription last?
A. One year, from the subscription start.

Q. When do I get my subscription key?
A. As soon as your payment clears (typically within a minute or two), we will email you a temporary 5 day key. Before the temporary key expires we will send you a one year subscription key.

Q. Why didn’t I get a subscription key?
A. The most likely causes are:

Q. Why doesn’t my subscription key work?
A. The most likely causes are:

Q. I’ve lost my subscription key, can you resend it?
A. Yes, email us with at least one of:

Q. Can I use my subscription key on more than 1 computer?
A. Yes. You can use it on up to 3 computers (PC and/or Mac), for your own use only.

Q. Can I share my subscription key with someone else?
A. No. A subscription key is only valid for the named user.

Q. What happens at the end of the subscription?
A. You can no longer save or export from Easy Data Transform, until you buy a new subscription. The subscription does not renew automatically.

Q. How much data can Easy Data Transform handle?
A. Easy Data Transform should be able to handle data sets with a perhaps a million data points (e.g. 100k rows x 10 columns), depending on your computer. But it isn’t currently designed to handle ‘big data’ datasets with millions of rows. You can download the free trial to try it.

Q. What data formats can Easy Data Transform handle?
A. Currently Easy Data Transform can read and write Excel files (.xlsx and .xls) and delimited text files (e.g. .csv and .tsv) with a range of delimiters and encodings. Email us if there are other formats you particularly want to see supported.

Q. What platforms is Easy Data Transform available for?
A. Windows and Mac. See the download page for details of operating system versions supported.

Q. Why is Easy Data Transform desktop rather than web based?
A. Being desktop based has several advantages:

Q. Where does Easy Data Transform store my data?
A. It stores it on your local hard disk. This makes it suitable for confidential data, which you might not wish to upload to a third party server. If you do want your data to be stored on a third party server (e.g. for back-up or sharing purposes) then you can store your transform files in a DropBox folder (or similar).

Q. Do I need to uninstall old versions of Easy Data Transform before installing a new one?
A. No, you can install v1 of Easy Data Transform over the top of an existing v1 install.

Q. Does Easy Data Transform require an Internet connection?
A. No. Once you have downloaded and installed Easy Data Transform, it doesn’t require any further Internet access to work.

Q. What languages is Easy Data Transform localized into?
A. Currently, only English. However it is fully Unicode enabled, so it can handle non-English character sets.

Question not answered?

Please email support@easydatatransform.com


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